Client Solutions Manager, Social Media

  • New York, NY

Compensation

: $192,290.00 - $192,290.00 /year *

Employment Type

: Full-Time

Industry

: Advertising/Marketing/Public Relations



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Company Industry: Tech


Opportunity:?The Mom Project is helping to source candidates for the above client who is looking for a Client Solutions Manager, Social Media


Commitment Level: 40 hours per week, on-site, contract through mid October



Our Customer?s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.


We are seeking a Client Solutions Manager on a contract basis to help support their Global Sales Organization.


What you?ll do:?
? Provide answers to product questions and assist in product/tools education?
? Provide troubleshooting support to resolve issues by investigating issues and managing the troubleshooting process?
? Identify optimization opportunities?
? Manage the account creation process?
? Submit and manage operational requests with the Global Shared Services (GSS) team?
? Assist in RFP processes?
? Assist with reporting needs


Required Skills:
? 3+ years? experience in digital media industry?
? Ability to communicate, collaborate, and work effectively on a team?
? High intellectual curiosity and hunger to learn in ambiguous environment?
? Excellent written and vertical communication?
? Proven ability to be able to manage multiple work streams at a time with high attention to detail?
? Advanced Excel skills and experience working with data?
? Strong passion for problem solving and customer service?
? Passion for Facebook and general knowledge of advertising industry


Education:
BA/BS degree strongly preferred


Hours & Location:?
M-F, 40 hours/week. This position is located onsite at our Customer?s New York office, near Broadway and 8th. There is no remote capability for this role.


Now for the perks!?
? Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program?
? Accrued PTO: Up to 15 days per 12 months on assignment?
? New Child Benefit: Up to $4,000 for the birth or adoption of a child while on assignment (conditions apply)


Required Skills:
? 3+ years? experience in digital media industry?
? Ability to communicate, collaborate, and work effectively on a team?
? High intellectual curiosity and hunger to learn in ambiguous environment?
? Excellent written and vertical communication?
? Proven ability to be able to manage multiple work streams at a time with high attention to detail?
? Advanced Excel skills and experience working with data?
? Strong passion for problem solving and customer service?
? Passion for Facebook and general knowledge of advertising industry


Education:
BA/BS degree strongly preferred



* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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